Learned a couple of great practical insights directly applicable to my organization, e.g. understanding the difference between mentoring, life coaching, counseling, therapy and coaching applicable to our organizational goals essential for me to provide an employee with an appropriate referral in instances that an employee requires expertise outside of my knowledge, skills or abilities in order to become a high performing member of the organization wherever that may be. The approximately 38 minute modules make for better grasping and testing ones comprehension in the quizzes built into the computer based training while still affording a live streamed kick-off and close out sessions to share thoughts, perspectives and major takeaways.